- CRM Software
- CRM Consulting - Customer Experience
- CRM Implementation Services
- Custom CRM Software Development
- CRM Software Testing
- Healthcare CRM - Healthcare CRM Demo
- Banking CRM - Banking CRM Demo
- Accounting CRM
- Manufacturing CRM
- Retail CRM - Retail Software Development
- Salesforce - Salesforce Implementation
- Microsoft Dynamics 365 - Dynamics CRM
- SaaS CRM Software
- Ticketing Systems
- Client Management Software
- Customer Engagement Platforms
- Call Center Consulting
Seamlessly integrate your data & deliver exceptional CRM Software customer experience
Our CRM Software services are focused to offer perfect automated marketing, sales, and customer services. It ranges from CRM Software consulting and implementation to testing and support of a CRM Software solution.
InfotonicsMedia assists businesses in minimizing marketing, sales, and customer service expenses for 15 years. We provide comprehensive CRM implementation and recover fallen sales opportunities through the development of the current CRM software.
WHY DOES YOUR BUSINESS NEED A CRM SOFTWARE IN THE FIRST PLACE?
Being the credible organization that we are, we never thrust our product upon you. As a software consulting agency, whenever any business approaches us, we run a scanner through its existing lines of working and mechanisms, identify lacunae in effective management, shortcomings in sales and marketing methods, and then come up with smart solutions to bridge the gaps identified.
Here are the points we identified in our experience that you should consider making a switch to CRM Software:
Streamline and Automate Processes
You can standardize workflows and processes associated with marketing, customer support, and sales, and thus improve coordination.
Be adept in your dealings
Negotiate smartly by having precise knowledge of your customers’ business requirements. This would happen when you have all their communications and interactions documented systematically, in one cluster that you can access anytime and scan pertinent arguments.
Enhance customer experience
Happy customers are more likely to be loyal customers and come back more often. So, it’s of utmost importance to know if all of your customers are satisfied. If not, figure out the reasons and fix them. A CRM software is instrumental in terms of collecting data on customer satisfaction. Some products also incorporate customer service capabilities to further support customers.
Boost Sales
A CRM software lets you know important customer data such as birthdays, locations, age, and industry, which you can use to personalize communication as well as offerings. With the right offers made to the right customers at the optimal time, you can make better deals, resulting in improved ROI.
Work Remotely from your convenience
Keep all users on the same page through a cloud-based CRM software system. Remote access enables sales representatives to check and update data on the go and work from anywhere.
Cut costs
You can quickly implement a cloud-based CRM software platform without any special installation and hardware requirements, minimizing IT costs and eliminating the need for version control and scheduled updates. CRM software pricing is based on the number of users and features needed, making it a cost-effective solution.
Make Customers for life
Earning customers is not a big deal, what counts is how many of them are you able to retain. Building relationships that are profitable and yielding results is what every business aims for. CRM Software makes that possible for you.
Why choose Infotonics CRM Software Solution?
Indigenously built with world-class functionality
- Reduce time – Our CRM Software Solution cuts the non-essential tasks of hefty data typing and complicated workforce management to give you enough time to focus on customers and better your services to grow as a business.
- Cut costs – With our generic and industry-specific variants, you only pay for what you need and don’t run the risk of overrun IT budgets.
- Web-based performance analysis – Now, keep track of your employees’ performance with web-generated performance reports. Understand the progress through charts displaying statistics of hot and close leads.
- Data protection and security – With tech-based protection, our CRM Software Solution ensures that all your data is safe. Besides, CRM Software collates your data centrally on the web to avoid the risk of losing data in case of an employee switch.
- High-end automation – From lead gathering, report generation to quote building, let the platform do these and a variety of other tasks that would otherwise consume a mammoth of your workforce’s time.
- User-friendly functions – With no unnecessarily complicated tools, IM’s CRM Software consists of just relevant tools that are easy to use. Users can learn to operate the software in just the course of organically navigating.
- Best UI/UX – Ours is a software developed with ‘customer’ as its focus. We put a great deal of effort into enhanced interactivity to ensure it is relevant.
Why turn to Infotonics Media?
- 15 years in the IT sector
- 15 years in CRM Software consulting and implementation
- A devoted team of experts on board
- We are industry experts in retail, manufacturing, healthcare, telecoms etc.
Our CRM Software Services Offerings at A Glance:
CRM Software Consulting Services
- We offer extensive CRM Software Consulting Services after analysing your business processes.
- We help you select and implement those CRM software solutions that works best for your industry.
- We craft CRM software systems and apps to optimize existing CRM software solutions to boost productivity.
CRM Software Development Services
- We provide end-to-end customized development services to improve customer relationship management processes.
- We follow the industry best practices for CRM software development through our finest technology experts.
- Our CRM software Applications are enterprise-ready and highly scalable that help businesses to meet the emerging CRM challenges and opportunities in the cloud, mobility innovation.
CRM Implementation Services
- Our professionals provide CRM implementation services for a variety of industries, ranging from on-premise to cloud deployments.
- We will set up and activate your CRM software to align with your brand’s specific business needs, messaging and KPIs.
- With automated data entry and reporting, our expertise in Robotic Process Automation (RPA) improves the overall CRM Software experience.
CRM QA & Testing Services
- We offer the best-in-class CRM software testing services which focus on reducing the testing costs and time.
- We align testing strategy with the BPT (Business Process Testing) approach to extensively test your CRM software applications.
- Our professionals develop and leverage the specialized testing frameworks for Microsoft Dynamics, Oracle Siebel applications and SAP CRM Software.
CRM Support Services
- Our CRM Support Services include 24/7 daily data administration and monitoring.
- We conduct monthly system health check-ups to ensure the proper functioning of your CRM system.
- We provide development support including troubleshooting and CRM system evolution.
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